Privacy Policy

Privacy Policy

At Soloforu, we highly value your privacy. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your personal information. Please read this policy carefully.

1. Information Collection

1.1 Types of Information We Collect

  • Personal Information: Name, email address, phone number, shipping address

  • Payment Information: Payment card details (processed securely by payment processors)

  • Technical Information: IP address, browser type, device information

  • Usage Data: Website interactions, browsing history, purchase preferences

1.2 How We Collect Information

  • Directly provided by you when creating an account, placing an order, or contacting us

  • Automatically collected through cookies and similar technologies

  • Obtained from third-party sources (e.g., social media platforms)

2. Use of Information

We use your information for the following purposes: to process orders and provide customer service, to personalize your shopping experience, to send marketing communications (you may unsubscribe at any time), to improve our products and services, and to prevent fraud and ensure website security.

3. Sharing of Information

We only share your information under the following circumstances: with necessary service providers, such as logistics and payment processors; in response to legal processes or requests from authorities; or in connection with a merger, acquisition, or sale of the company.

4. User Rights

You have the following rights regarding your personal information: access and correct your personal data, delete your account and personal data, restrict or object to certain processing activities, data portability, and withdraw consent. To exercise these rights, please contact us at support@soloforu.com.

5. Data Security

We take reasonable technical and organizational measures to protect your information, including SSL encryption for data transmission, secure server storage, regular security assessments, and privacy training for employees.

6. Cookie Policy

We use cookies to keep you logged in, remember your cart contents, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

8. Children’s Privacy

Our services are not directed to children under 18 years of age. If we inadvertently collect information from a child, it will be deleted immediately.

9. International Transfers

Your information may be processed outside your country of residence, but we ensure that appropriate security measures are in place.